FAQ Business Cards

  1. What printing services do you offer?

Our printing company offers a wide range of printing services, including business card printing, flyer printing, brochure printing, poster printing, and more.

  1. What types of paper stock do you offer?

We offer a variety of paper stocks to choose from, including standard, premium, and recycled options. We can also provide thicker or specialty stocks for an additional cost.

  1. What file formats do you accept for design files?

We accept a range of file formats, including PDF, AI, EPS, and PSD. If you’re unsure about the compatibility of your file, feel free to contact our customer service team for assistance.

  1. Can I request a custom design for my print materials?

Absolutely! Our design team can work with you to create a custom design that fits your branding and messaging. Just let us know what you’re looking for, and we’ll get to work.

  1. What is your production turnaround time?

Our turnaround time varies depending on the type of product and quantity ordered. We offer a range of turnaround times, including same-day and next-day production for select products. Contact us for more information about our production times.

  1. Do you offer proofreading services?

We don’t offer proofreading services, but we recommend reviewing your design carefully before submitting it for printing. Our team will provide a digital proof for your approval before printing to ensure accuracy.

  1. What is your shipping policy?

We offer free shipping to UK addresses for all orders. We use reliable carriers to ensure your print materials are delivered quickly and safely.

  1. Can I request a rush order?

Yes, we offer rush orders for select products. Contact our customer service team for more information and pricing.

  1. What is your refund policy?

We strive for 100% customer satisfaction, so if there is an issue with your print materials, please contact us as soon as possible. We’ll work with you to resolve the issue and provide a refund or reprint if necessary.

  1. How can I contact your customer service team?

You can contact us via phone, email, or live chat on our website. Our customer service team is available to answer any questions or concerns you may have about your print order.